Got Questions?

Find answers to questions we always receive. If your query is not there, send us a message in our contact form or chat box on the bottom right of this page! We’re here to help.

When can I expect to receive my order?

Rest assured, we dispatch your order promptly within 24-48 hours upon confirmation (excluding weekends and public holidays). We rely on Australia Post for shipping, and delivery times may vary based on your location, whether you're in a metro or regional area, and any peak periods throughout the year.

Can I track my order?

Absolutely! You should have received a confirmation email from us with a tracking number. To monitor the progress of your order, simply head to Australia Post's tracking page over here.